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FAQ FAQ

Questions & Answers

 

Q. I had an account with the old site, can I use that?

 

A. We have moved a majority of the old accounts over to the new site. Your details and email address have been loaded. Your email address is your username. To gain access, visit

https://a8ie.com/account/login -  Type your email in, this will then allow you to reset your password and gain access.

 

 

Q. I tried the above but no luck, what next?

 

A. If you were an active account user, don't worry simply drop us an email or give us a call and we will get your details uploaded. Alternatively, setup a New Account through the site and we will get it activated for you.

 

 

Q. I am trying to place an order but something isn't right, what shall I do?

 

A. The Trade+ platform is eventually going to make ordering a lot easier than before. Should you stumble across some issues such as an incomplete/incorrect product, incorrect or absent pricing, missing shipping quotes etc then simply send us and email with the details and we will get it resolved and notify you.

 

 

Q. I would like to open a New Account with you, what do I do?

 

A. No problem. Just visit https://a8ie.com/account/login and fill in the required information. We will then contact you for a few more details to understand what type of account you are after and once complete, we will send you login details.
 


 

 

Product Feeds & Pricelists

 

If you have an account with us, we can supply you with a product feed.

 

Product Feed: This contains the SKU, Name, Description, Brand, Manufacturer, Model, EAN and image. If it is present in the feed it is in stock, if it is absent it is not. There is also a timestamp field. This is an ascending number which relates to date added of the products. This can be used to sort the products by newest first. This is updated every Friday.

 

 

Feed information: The feeds provide you with the rawest data for you to display our products on your site. The feeds are updated weekly.

 

Depending on your website, the feeds will need to be manipulated. Below are some details regarding some popular CMS's on what you can use to do this. Of course you can manually upload the products also changing descriptions and titles to make your listings unique for SEO purposes.

 

 

We strongly recommend Magmi for importing our feeds but be warned that this is a medium to complex solution to implement. 

 

OpenCart: OpenCart is similar to Magento in that it is a popular open source Cart CMS. There are various support documents and forums online with guides on how to import. There are also extensions available, some free, some premium: http://www.opencart.com/index.php?route=extension/extension&filter_search=import%20products

 

All CMS's and cart software may vary so there is unfortunately no set method on which method will best suit your needs. 

Questions & Answers

 

Q. I had an account with the old site, can I use that?

 

A. We have moved a majority of the old accounts over to the new site. Your details and email address have been loaded. Your email address is your username. To gain access, visit

https://a8ie.com/account/login -  Type your email in, this will then allow you to reset your password and gain access.

 

 

Q. I tried the above but no luck, what next?

 

A. If you were an active account user, don't worry simply drop us an email or give us a call and we will get your details uploaded. Alternatively, setup a New Account through the site and we will get it activated for you.

 

 

Q. I am trying to place an order but something isn't right, what shall I do?

 

A. The Trade+ platform is eventually going to make ordering a lot easier than before. Should you stumble across some issues such as an incomplete/incorrect product, incorrect or absent pricing, missing shipping quotes etc then simply send us and email with the details and we will get it resolved and notify you.

 

 

Q. I would like to open a New Account with you, what do I do?

 

A. No problem. Just visit https://a8ie.com/account/login and fill in the required information. We will then contact you for a few more details to understand what type of account you are after and once complete, we will send you login details.
 


 

 

Product Feeds & Pricelists

 

If you have an account with us, we can supply you with a product feed.

 

Product Feed: This contains the SKU, Name, Description, Brand, Manufacturer, Model, EAN and image. If it is present in the feed it is in stock, if it is absent it is not. There is also a timestamp field. This is an ascending number which relates to date added of the products. This can be used to sort the products by newest first. This is updated every Friday.

 

 

Feed information: The feeds provide you with the rawest data for you to display our products on your site. The feeds are updated weekly.

 

Depending on your website, the feeds will need to be manipulated. Below are some details regarding some popular CMS's on what you can use to do this. Of course you can manually upload the products also changing descriptions and titles to make your listings unique for SEO purposes.

 

 

We strongly recommend Magmi for importing our feeds but be warned that this is a medium to complex solution to implement. 

 

OpenCart: OpenCart is similar to Magento in that it is a popular open source Cart CMS. There are various support documents and forums online with guides on how to import. There are also extensions available, some free, some premium: http://www.opencart.com/index.php?route=extension/extension&filter_search=import%20products

 

All CMS's and cart software may vary so there is unfortunately no set method on which method will best suit your needs. 

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